FortisBC residential customers can expect to receive a $100 credit on their electricity bill over the next three months depending on the billing schedule for each individual customer. There is one credit available per residential customer, regardless of the number of accounts each customer holds. Customers of the City of Nelson, City of Penticton, the District of Summerland and City of Grand Forks will also receive a credit, based on the billing cycles for those independent utilities.
Commercial customers will receive a credit in the first half of 2023. The precise amount is based on their electricity consumption between October 1, 2021 and September 30, 2022 and is expected to average around $500.
To be eligible for the cost-of-living credit on your electricity bill, an account must have been active on October 1, 2022 and continue to be active. The credit will appear automatically on bills, there is no need to apply.
Electric customers will receive the bill credit during the winter heating season when energy use spikes and bills are at their highest. FortisBC would like to remind customers that in addition to the bill credit, there are programs in place to help manage bills such as equal payment plans, rebates for energy-efficiency upgrades and no-cost programs for people with qualifying incomes. Anyone with questions about their bill can get one-on-one support by calling 1-866-436-7847.
For more information about the one-time cost-of-living credit, visit strongerbc.gov.bc.ca/cost-of-living